Your administrator must disable the 'Dictionary' extension and refresh the browser before resuming your test session.Ĭlick the Open Menu at the top-right of the Firefox page. TestNav has detected that a 'Dictionary' extension was enabled, and will close your test session. Resume the student in the assessment management system, and have the student sign in again. Please contact the proctor to resume your test. Please contact the test administrator to stop the prohibited application and resume testing.Ĭontact your administrator to complete the instructions in the error text. TestNav has detected a prohibited application '' running in the background that is preventing you from continuing this test. Contact your local system or network administrator. TestNav displays this error when a connection can either not be found or has been lost.
#Copyq instructions registration#
Your registration does not include enough seal codes for this form. If that does not work, view the student's responses and save or print a record of the files so that the responses can be reentered after you close TestNav and retake the test using a different machine. Select a new location for student responses to be saved. Some operating systems do this to applications that can be used to cause system instability or other harm. This is because the operating system is keeping the browser in a sort of quarantine (sandbox). TestNav can't write necessary files to the local system. Testing cannot continue.Ĭontact your local system administrator. TestNav is unable to write to the local drive due to browser security settings. The authentication token is requested from TestNav by the customer site and must be used within five minutes to allow the examinee to access the test extended inactivity or network connections can cause this. Autologin using an authentication token has failed because the token has expired or is otherwise invalid or not recognized. There has been a problem loading this item. Unable to communicate with the testing server. Then, you can resume the student's testing session and have the student log in. The testing machine is on the same network subnet as the proctor caching computer.Īfter you restore the connection, check the student's test status in the administrative application and reset, if needed.Both ports 44 are open in the firewall on the proctor caching computer.If in use, proctor caching computer is on and running.The administrative site has the accurate IP address and port configurations for the proctor caching computer.TestNav configuration on administrative site.Ethernet cables or wireless connections, routers, and switches are in place and functioning.The testing machine is connected to the school's network.Verify the network connection, and try again. If you cannot connect after the second attempt, close TestNav.Ī network administrator may help you to resolve these issues by confirming the following: If given the option, you can choose a different customer. Follow the instructions in the error message. TestNav usually displays this error due to network connectivity problems.
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